OUR
PRIVACY POLICY
At Stone Jeans, we strive to ensure your satisfaction with every purchase.
Please review our refund policy for a clear understanding of our terms
Refund Policy
No Cash Refunds
We do not provide cash refunds for any purchases, all sales are final and non-refundable.
Sale and Promotional Items
Products bought during sale periods or promotions are ineligible for exchange, return, or refund.
Color and Texture Variations
Color may vary slightly from photos; exchanges only allowed for manufacturing defects.
Exceptional Refund Cases
While our standard policy is 'No Refunds,' exceptions may apply for product defects or unavailability.
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Credit Card Payments
For credit card payments, refunds will be processed after the defective product is returned.
Order Cancellation
Stone Jeans reserves the right to cancel any order at any stage due to unavailability or other reasons.
Order Enquiries
Enquiries regarding orders will only be entertained within 15 working days after order placement.
Claims and Complaints
Claims and complaints related to orders will not be entertained after 7 days of delivery.
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